Here is how we work, in plain words.
Your itinerary is a proposal. The first draft is written with AI and shows what is possible, not what is reserved. You can see every version we have sent you.
Every price is an estimate until a supplier quotes it. We show the range and the assumptions behind it, like the season, the hotel style and what is not included.
People make every booking. A member of our team places each reservation with the hotel, airline or operator, and your trip page tells you when it has been sent.
We write confirmed only when the supplier has confirmed and we hold their reference. If something cannot be booked, we tell you straight away and suggest an alternative.
The CareVoyana planning team